Frequently Asked Questions

 

FAQ

What hours are you open?

We are open Monday through Friday from 9 am to 5 pm. Specific therapy times vary.

What ages do you see for therapy?

Our Clinicians are able to see clients of all ages.

Do you accept insurance?

We are happy to accept insurance for individual and family therapy including Medicare, Medicaid, Humana, Anthem, and other commercial insurancesIf you have an insurance that is not listed, please contact our office to see if one of our skilled clinicians is credentialed with your insurance panel. Unfortunately, because insurance companies do not identify couple’s counseling as a medical necessity, we are unable to bill for it.

What kinds of mental health conditions do you treat?

We offer counseling for many types of mental health conditions such as:

  •  Anxiety
  • Depression
  • ADHD
  • Bipolar Disorder
  • Eating Disorders
  • And more
What can I expect when getting started?

The first step is to call and speak to our professional staff. We’ll get your information and match you with the best therapist based on your insurance, schedule, and theraputic needs. From there, we’ll get you scheduled with your initial intake appointment where your therapist will set expectations, gather background information, and identify your problems or diagnosis.

Your Health Starts Here

Contact our team to learn more.

Strengthening Your Mental Health

is Our Mission

Get in touch with our Professional and Friendly team today!

heartwoodtherapyplace@gmail.com

502-457-8820

1941 Bishop Lane, STE 1019 Louisville, KY 40218